Policies
Terms and conditions
The terms that apply to private bookings and to contracted transport.
What this policy covers
- Definitions and who the terms apply to
- How bookings are made and confirmed
- Prices, payment terms and invoicing
- Cancellation, amendment and no-show arrangements
- Passenger conduct and safety requirements
- Waiting time, luggage and equipment
- Liability, insurance and limitations
- Contracted services and variations agreed with a commissioning authority
- Complaints procedure and escalation
- Governing law and jurisdiction
Questions about this policy
If you would like a copy of the full policy document, or you have a question we should answer here, please get in touch.
- Telephone: 0208 538 1897
- Email: info@apextransitsolutions.co.uk